THE STORY OF LAVAWORKS

Lavaworks started as a design studio in 2006.

Over the years, we have expanded our capabilities beyond designing the tangibles, to designing processes and services for businesses and organisations. Today, we have established ourselves as a leading business design consultancy firm that crafts unique experiences for both the organisations and their customers.

 

Made up of dynamic and multidisciplinary problem solvers, our team is equipped with critical thinking skills to help our clients arrive at creative and sustainable solutions.

 

Simply put, we are here to help your organisation thrive in an increasingly fast changing landscape.

Read Our Belief

belief

INSPIRE . INNOVATION . GROWTH

Lavaworks believes in helping you build a lasting legacy.

 

We exist to inspire your organization through innovative practices in experience design and organizational learning. We deliver impact by co-creating solutions to achieve sustainable growth and prepare your people for the future. Above all, we are called to serve leaders in Asia Pacific.

 

We inspire and help organizations and business owners see beyond the current situation and design a better future together.

 

Transforming lives.

 

One project at a time.

 

WORK

LIVE . LOVE . LIFE

Every profession has their signature craft.

 

At the heart of what we do, it is to deeply understand and to design solutions to meet the “unspoken” needs of our clients, their talents and ultimately their customers.

 

We are known for organisational and experience design. We help our clients by understanding and addressing the deeper issues that are limiting their success.

 

Are you thinking of improving a business plan or work process? Are you thinking about bringing out the best in others? Are you constantly thinking about how you can serve your customers better? Let’s have a conversation and share your story with us today!


APPROACH

We boil it down to these steps:

approach

A good approach need not be a complicated one.
In fact, why should it be?

 

At Lavaworks, our approach is designed to be easily understood and applied to solve various organisational challenges in private, public and social sectors. With human insights as the key focus, we ensure that the solutions developed serve a real need.


  • CapitaLand Residential Singapore

    Thanks Jun for all your preparation prior to our management retreat and the practical advice given along the way. Your session was high energy, the audience were engaged and you got the business message through to a diverse group. This was an enjoyable experience.

    Vice President / Corporate Services

  • Directasia.com

    We would like to thank Lavaworks for conducting the inspirational learning series on our brand values. The programme was well thought through and executed! We look forward to working with Lavaworks in the near future to deliver similar innovative programmes.

    / Chief Executive Officer

  • Teleflex Medical Asia Pte Ltd

    I would like to share with anyone who is considering Jun as a service coach, to go for it. She helped us stay focused on what really matters in providing excellent service. Our team enjoyed themselves thoroughly at the workshop and the coaching sessions have been very helpful to us. We are now more conscious on the way we engage our customers and our customers are experiencing something new from us! She came up with ideas to see where we could improve as a team. I believe anyone could benefit from her knowledge and skills.

    Senior Human Resources Manager / Asia

  • Grohe Pacific Pte Ltd

    It has been a great experience working with Lavaworks. From design, development to delivery, Lavaworks is able to adapt dynamically to meet our needs. The ability to synthesize various sources of information into something creative and meaningful for our people is critical to the success of our regional sales operations. We have enjoyed working together and would definitely recommend Lavaworks to others.

    Regional Head / Training & Development, Asia Pacific

  • STARWOOD

    Jun's personalized coaching clinics have created insightful and engaging learning moments for our associates. We are happy to see how these sessions have inspired our associates to make a difference in their interactions at work and in life. We look forward to seeing more of your work at Starwood. Thank you Lavaworks for bringing us such unique, enjoyable learning experiences!

    Organizational Development Asia Pacific Starwood Customer Contact Centres / Associate Director

  • People's Association

    We would like to thank Lavaworks for the teambuilding session. It is by far, the most fruitful teambuilding and idea sharing session. We found it especially engaging, because all Youth Executive Committee members were mingling with one another throughout the ideation and prototyping process. Solutions developed are worth exploring for our upcoming social initiatives. Kudos to you guys for the results and wonderful engagement. Thank you!

    Assistant Manager / Youth Movement

  • SIM Global Education

    We appreciate Jun for designing a technical program for our staff and the practical tips shared in managing customer interactions via different touch points. After the workshop, our staff went away with a greater understanding on how each team member can make a difference and contribute pro-actively to attain our service goals. This was a defining moment for us. We would work with Lavaworks again in the future on our learning and development initiatives.

    / Manager

CONTACT

SHARE YOUR STORY WITH US

Let us know how we can help you.

3 Temasek Avenue | Level 21 Centennial Tower | Singapore 039190
E connect@lavaworks.com.sg